Add Billing Information

Add Shipping Information

Please see below the available App versions:

App version options

Please provide your address information to manage your subscriptions.

Your billing address

Thank you for providing your information. By skipping the payment method, this may affect your future payments with 3Shape. You can add or edit your payment method later through your profile.


Profile almost completed!

For setting up payment with credit card, please provide your credit card information.


Pay with credit card

Please try again with registering your billing and payment information. If the problem persists, please contact <a href='mailto:support@3shape.com'>support@3shape.com</a>.

Profile not completed! 

Please select the payment method that you want to use for your subscriptions.


Your payment method

Please provide your personal and company information to manage your subscriptions. To update a personal information, please go to <a href="https://profile.identity.3shape.com/user?section=settings" target="_blank">3Shape Account</a>.

Your billing information

For setting up payment with SEPA (Single Euro Payments Area), please provide your account information to set up your direct debit for your subscriptions and future payments.


Pay with SEPA

You can now see your 3Shape products and manage your subscriptions.


Profile completed!

Edit Billing Information

Edit Company Information

Edit Personal Information

Edit Shipping Information

Subscription period will start on the initial expiry date set to the current year.

Do you want to add accessories? You can select the ones that you want!

We couldn't process your credit card

A change of the status of 3Shape Apps must happen a month before the current billing period ends.

Do you want to delete the ACH Direct Debit with no. {{achBankAccountNumber}} ?

Do you want to delete the ACH Direct Debit with no. {{achBankAccountNumber}} ? Please note that this may affect your future payments for 3Shape services.

Do you want to delete the BACS Direct Debit with no. {{bacsBankAccountNumber}} ?

Do you want to delete the BACS Direct Debit with no. {{bacsBankAccountNumber}} ? Please note that this may affect your future payments for 3Shape services.

Do you want to delete the Credit Card with no. {{cardNumber}}?

Do you want to delete the Credit Card with no. {{cardNumber}}? 
Please note that this may affect your future payments for 3Shape services.

Do you want to delete the SEPA Direct Debit with no. {{sepaIban}}?

Do you want to delete the SEPA Direct Debit with no. {{sepaIban}}? Please note that this may affect your future payments for 3Shape services.

Do you want to delete the Credit Card with no. **** **** **** {{CardLast4Digits}} ? Please note that this may affect your future payments for 3Shape services.

Choose User:

Please enter the company email to provide access to the subscription.

We could not change the user because this action cannot be performed to the country where the requested user is registered. You can learn more by visiting <a href='{{helpCenterURL}}' target="_blank" rel="noreferrer" >3Shape Help Center</a>

Our system could not complete your request because of a technical issue. Please try again later or visit our <a href='{{helpCenterURL}}' target="_blank" rel="noreferrer" >Help Center</a> to learn more.

We could not change the user because of region restriction between you and the user. You can learn more by visiting <a href='{{helpCenterURL}}' target="_blank" rel="noreferrer" >3Shape Help Center</a>

We could not change the user because you do not have permission to do so, please reach out to <a href='{{helpCenterURL}}' target="_blank" rel="noreferrer" >3Shape Support</a>

Our system could not complete your request

There was a problem

We could not change the user because this action has been performed too many times. You can learn more by visiting <a href='{{helpCenterURL}}' target="_blank" rel="noreferrer" >3Shape Help Center</a>

We could not change the user because of a technical internal error. Please try again later or reach out to <a href='{{helpCenterURL}}' target="_blank" rel="noreferrer" >3Shape Support</a>

We could not change the user because we do not recognise the specific subscription, please reach out to <a href='{{helpCenterURL}}' target="_blank" rel="noreferrer" >3Shape Support</a>

Change user to {{companyName}}

The change has been successfully completed. {{companyName}} can now use the licenses within this subscription.

The change has been successfully completed. Please note that {{companyName}} need to use this subscription through physical dongle, until all subscription licenses are transferred to cloud.

Success

Please confirm that you want to cancel your downgrade to TRIOS Only.

You will resume your TRIOS Care service agreement shortly after confirming.

The system can not proceed with the conversion to TRIOS Only.

You will receive a confirmation email after we have processed the downgrade

Your Service Agreement period will start on {{startDate}}.

You will receive a full refund of your TRIOS Care payment, because the change to your Service Agreement plan was requested within 14 days after renewal.

By downgrading to TRIOS Only, your Service Agreement period will start on {{dateStartService}}. You can downgrade from TRIOS Care to TRIOS Only during the last 3 months of your subscription period (from {{dateFrom}} to Jun {{dateUntil}}).

Your cart is empty

Finance your scanner purchase by paying a down payment every month until you've paid off the full price. This is available when you select 3Shape Installments as payment method at the checkout.

Job Title

Our system could not complete your request because of a technical issue.
 
Please try again later or visit our <a href="http://support.3shape.com/" target="_blank" rel="noreferrer" >Help Center</a> to learn more.

TRIOS Scanners

It looks like there is an issue with the network connection.

You can access this section once permission is granted by your company. Please contact your company admin to add you as a member or get support via our Help Center.

You are not associated with a company yet. You can access this section once permission is granted by your company. Please contact your company admin to add you as a member or get support via our Help Center.

We could not download the file due to a technical issue. Please try again later.

PDF file is not available

We regret to inform you that our product is not currently available in {{country}}. 
If you have any specific requests, you can contact <a href='{{helpCenterURL}}' target='_blank' rel='noreferrer'>Help Center</a>.

Product unavailable in your region

View renewal plan and costs for the TRIOS Service Agreement and 3Shape Studio Apps. You can change your payment plan in your Account after the first year.

Do you want to set as primary the SEPA Direct Debit with no. {{sepaIban}}? Your primary SEPA is used by default when doing a payment with 3Shape services.

Our products are available only in the below countries. Select your country to explore the further our products.

Select your country

Do you want to set as primary the ACH Direct Debit with no. {{achBankAccountNumber}} ? Your primary ACH is used by default when doing a payment with 3Shape services.

Do you want to set as primary the BACS Direct Debit with no. {{bacsBankAccountNumber}} ? Your primary BACS is used by default when doing a payment with 3Shape services.

Do you want to set as primary the Credit Card with no. {{cardNumber}}? 
Your primary card is used by default when doing a payment with 3Shape services.

Do you want to set as primary the Credit Card with no. **** **** **** {{CardLast4Digits}} ? Your primary card is used by default when doing a payment with 3Shape services.

Why do you want to downgrade to TRIOS Only?

Shopping Cart

Sign in to your 3Shape Account

Please see below who can manage and use the licenses within this subscription. <a href='{{helpCenterURL}}' target="_blank" rel="noreferrer" >Learn more</a> on the different access options.

Subscription Access

Cancel downgrade is not possible

Item deleted!

Payment completed

Terms & Conditions

Please accept the updated terms and conditions to continue using our services and software.

Updated Terms & Conditions

You will receive a confirmation email after we have processed the upgrade.

It looks like there was an issue

It looks like there was an issue with your payment

This email could not be matched with any 3Shape account or company in our system. Please check the email or visit <a href='{{helpCenterURL}}' target="_blank" rel="noreferrer" >3Shape Help Center</a>.

Our system could not perform the change due to a technical issue. Please try again later or visit <a href='{{helpCenterURL}}' target="_blank" rel="noreferrer" >3Shape Help Center</a>.

The email entered cannot be recognized as a valid address format. Please check the email and try again.

Let's co-create the webshop account, which includes: overview of products, subscriptions, payment plans, orders and payment methods.

The intraoral scanner that takes treatment to the next level.

Realistic color scans. Engagement apps. In-house options. 3Shape TRIOS 4 gives you all that and more. This powerful scanner ensures the convenience of 30% longer battery life and -best of all- a built-in aid for detecting surface caries.

Subscriptions

3Shape LMS Premium

Select the average amount of cases you do per month to see your price

Select the average amount of cases you do per month to see an indicative monthly price.

Calculate your Premium price

Choose your Premium plan

Please see below the available subscription plans:

Subscription Plan

Dear [firstname] [lastname]
We would like to inform you, that we have received the payment for order [OrderID].
We are now processing your order and will inform you once it is shipped.
Best Regards
3Shape

I would like to receive industry best practices, events, product updates, offers and general advertising from 3Shape by e-mail, text and social media. I can opt-out freely and at any time.

I would like to receive industry best practices, events, product updates, offers and general advertising from 3Shape by e-mail, text, and social media. I can opt-out freely and at any time.

We've launched a new feature that lets you see and manage who has access to the licenses of a subscription. Simply find the subscription under 'My Products', then select 'Subscription Access'.

NEW! Manage who has access

Next, you choose the company that will get user rights, meaning they get access to all the licenses within this subscription. You can change it back at any time.

How to change the user of your subscription

We could not renew following subscriptions due to an issue with the payment method. This might lead to a disruption in how your products work, so we recommend updating your details right away.

Payment issue

Please select the payment method that you want to use for your subscriptions.

For setting up payment with credit card, choose your credit card, retry or add a new card.

For setting up your primary credit card, please provide your credit card information.

Add credit card

For setting up payment with direct debit, choose your account, retry or add a new account.

For setting up your primary payment with SEPA (Single Euro Payments Area), please provide your account information to set up your
Direct debit for your subscriptions and future payments.

Add SEPA

Thank you for updating your payment method. As soon as we receive payment, we will renew your subscription(s) and you can use your product again.
 
View and access status on <a href="/subscriptions">My Products</a>.

Payment method updated

For setting up payment with ACH (Automated Clearing House), please provide your account information to set up your direct debit for your subscriptions and future payments.

Add ACH

For setting up payment with BACS (Bankers Automated Clearing Services), please provide your account information to set up your direct debit for your subscriptions and future payments.

Add BACS

Pay with ACH

Pay with BACS

We are glad to inform you that your subscriptions are now in the cloud. Your physical dongle is no longer required to make use of your service agreements and 3Shape Unite Apps. The licenses included in your subscriptions remain unchanged.

Subscriptions are now in the cloud!

With cloud subscriptions, your subscription ID will replace the dongle ID. Each of your subscriptions has a unique subscription ID, which gives you access to your licenses on any device, anywhere.

What is Subscriptions ID?

This is the place where you can manage your subscriptions and payments directly with 3Shape. To ensure things keep working smoothly, let's go over some of your details.

Welcome to the 3Shape webshop!

See which scanners and subscriptions you manage with us under 'My products'.

What to find where: My products

Change or view your listed payment methods under the 'Profile' page. There, you select the payment method of your choice.

What to find where: Payment method

Help us ensure that your payment is coming through and your products will keep working smoothly. Provide your billing and payment information right away you can always edit later on your 'Profile' page.

Support

FAQ

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PAYMENT OPTIONS

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